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El Dorado Royale Catamaran, Cenote & More Inclusive (Adults Only) Hotel Puerto Morelos, Puerto Morelos
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Key details
About the Hotel
Km 45 Carretera Cancun, Playa Del Carmen, Mx,
Puerto Morelos,
Mexico,
77710,
Quintana Roo
El Dorado Royale Catamaran, Cenote & More Inclusive offers an adults-only 5-star experience with a 20000-square-foot Mexican-themed spa and the region's only hydroponic greenhouse.
Luxury Beachfront Accommodations
El Dorado Royale Catamaran provides 42 Beachfront Suites and 1 Presidential Suite featuring indoor hot tubs, furnished terraces with hammocks, and private bathrooms with rainfall showers. The newly renovated suites showcase Mexican-inspired decor steps from the beach.
Beachfront Italian Dining
Italian cuisine comes alive at D'Italia Villas and D'Italia Casitas, offering traditional dishes and international chef creations in beachfront settings. La Cabaña serves wood-fired pizzas and authentic Mexican snacks by the main pool.
Active Resort Amenities
El Dorado Royale features diving lessons with equipment rental, tennis instruction, and wave runners. The Moonlight bar provides a heated hot tub, pool table, and themed entertainment.
Strategic Riviera Location
Located 18.5 miles from Playa del Carmen Airport, between Puerto Morelos and Playa del Carmen.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Free parking
24-hour services
24-hour reception
24-hour security
Babysitting
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Adults only
Baggage storage
Private beach
Allergy-free rooms
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Wind surfing
Snorkeling
Canoeing
Horseback riding
Cycling
Tennis court
Table tennis
Archery
Yoga class
Aerobics
Fishing
Services
Free airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Location
Km 45 Carretera Cancun, Playa Del Carmen, Mx,
Puerto Morelos,
Mexico,
77710,
Quintana Roo
Map view
Km 45 Carretera Cancun, Playa Del Carmen, Mx,
Puerto Morelos,
Mexico,
77710,
Quintana Roo
City landmarks
Amusement Park
Mayan Water Complex
2.8
mi
Beach
Playa del Secreto
31.8
mi
Nearby
Chetumal Puerto Juarez
Playa del Secreto Property Owners Assocation
400 ft
Reviews and Ratings
Feedback from previous guests about their experience.
82%
enjoyed the hotel and would happily stay again
8.2/10
Great
Rooms
6.2
Location
8.2
Service
7.4
Dining
6.2
Guest reviews
8.2/10
based on 5 reviews
8.0
8.0/10 based on 96 reviews
Megan
United States of America,
December
2024
5.0/10
My stay at El Dorado Royale was overall pleasant, with a few drawbacks. I loved the beautiful design of the resort and the many pool options, but I did encounter some issues with the service regarding a broken television in my room. The dining experience was a highlight, though I found the beach a bit rocky for swimming.
Rooms
7.0
I stayed in a Luxury Jr. Suite, which was spacious and well-designed, meeting all my needs perfectly. However, I did experience trouble with the television, as it was broken upon arrival and the service regarding this was less than satisfactory.
Service
6.0
While the staff members were typically friendly and accommodating, my experience with the maintenance team regarding the broken television left me feeling frustrated. It took a bit for them to acknowledge the issue.
Location
9.0
The resort is situated perfectly with plenty of areas to explore, from the lovely tropical gardens to the multiple pools. I appreciated being able to find a quiet spot or a livelier one depending on my mood.
Dining
8.0
I really enjoyed the variety of dining options available, with delicious food across the different restaurants. However, I found some meals to be mediocre, which was a bit disappointing given the stellar reputation of the resort.
Facilities
9.0
The resort offers great facilities including multiple pools and cabanas. I could always find a lounge chair or hammock to relax on, and the room service was convenient.
Eric
United States of America,
November
2024
7.2/10
I had a mixed experience at El Dorado Royale. The lush tropical gardens and numerous pools offered a relaxing escape, but the food was mediocre and the rooms felt dated and in need of a serious makeover.
Rooms
5.0
The Luxury junior suite was not as expected; it lacked modern touches and proper maintenance. Issues with the air conditioning and plumbing made my stay uncomfortable, which was disappointing considering the price I paid.
Service
5.0
The service was quite underwhelming, with staff at the desk seeming unhelpful and focused on upselling rather than guest satisfaction. This lack of attention really dampened my overall experience.
Location
9.0
The location was nice, and I felt safe swimming in the ocean despite the rocky areas nearby. The resort's gardens were inviting and well-maintained, providing a lovely backdrop for relaxing strolls.
Dining
5.0
Dining options were limited and sometimes frustrating due to the reservation system. The food quality didn't live up to the expectations of an all-inclusive resort, which was a letdown.
Facilities
6.0
Facilities were extensive, including multiple pools and areas to unwind, but the overall upkeep could have been better. Access to services like room service felt inconsistent and sometimes came with extra charges.
Art
United States of America,
November
2024
5.6/10
I had a lovely time at El Dorado Royale Catamaran, but there were definitely ups and downs during my stay. The staff were a standout feature, going above and beyond to ensure we felt welcomed and entertained. However, I found the booking system for restaurants quite frustrating and felt the facilities fell short in some areas. Overall, it was an enjoyable experience, but a few improvements could make it even better.
Rooms
7.0
I stayed in a Swim Up Jr. Suite, which was nice but showed signs of aging that could use an upgrade. The layout was convenient, but the furnishings felt a bit dated.
Service
9.0
The service from the staff was very nice! From Leo, the bellman, to Isaac and Clemente at the pool bar, everyone was attentive and friendly. They truly made my stay special.
Location
8.0
The beachfront location was beautiful and I felt safe enjoying the ocean without the worry of rocky obstacles that can sometimes be a concern in other areas.
Dining
7.0
Dining was a mixed bag; while some experiences were fantastic, like our dinner in the wine room with Memo's very nice cooking, the restaurant booking system was quite inconvenient.
Facilities
6.0
Facilities were decent, but the overall vibe felt a little off due to the rigid rules about restaurant bookings and other services, which made some basic amenities feel less accessible.
Philip
United States of America,
October
2024
7.4/10
I had a mixed experience at the El Dorado Royale. The staff were incredibly friendly and attentive, making my stay feel personal. However, the food didn't quite meet my expectations, and the rocky beach made swimming difficult. The beautiful gardens and multiple pool options did provide plenty of relaxing spots. 🏖️🌺
Rooms
5.0
My luxury jr suite was spacious, but it had a musty smell, which was disappointing.
Service
9.0
The service was great with attentive staff like Leo, Alfonso, Isaac, and Alfredo consistently going above and beyond.
Location
6.0
The location is nice for exploring, but the beach itself had large concrete wave breakers and rocky areas that hindered swimming.
Dining
5.0
While some restaurants like Kampi and O’italia offered great meals, others fell flat and the overall dining experience was disappointing.
Facilities
7.0
There were lovely tropical gardens and numerous pools with swim-up bars, but the long wait for golf carts was frustrating.
Laura
United States of America,
October
2024
7.4/10
I stayed at El Dorado Royale for a week and had an overall enjoyable experience, particularly during the holiday season. The staff really made a difference; Leo the bellman and Alfonso the golf cart driver were especially friendly and helpful. However, I did find some aspects of the hotel to be lacking, like the dated rooms and some food options that didn’t live up to expectations. Overall, it was a nice vacation with some room for improvement.
Rooms
7.0
The Swim Up Jr. Suite was a great feature, but the rooms definitely felt dated and could use some upgrades.
Service
8.0
The service was excellent thanks to people like Leo and Alfonso, but I encountered some issues at the front desk that hindered my experience.
Location
9.0
The beachfront location was lovely; safe access to the ocean added to the vacation's appeal.
Dining
6.0
Dining had its highs and lows. While the Italian restaurant was fantastic, some of the other food options fell flat, particularly the Fuentes experience.
Facilities
7.0
Facilities like the pool were enjoyable, but the booking issues for restaurants were frustrating.
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